returns
free returns
at nx vinyl, we want you to be happy with your decision, if you are not enjoying your new album, or unsure of your purchase, we've got you covered.
our return policy
once your order has been placed, we offer free return shipping up to 30-days, Its that simple, just contact us at your earliest convenience, and we'll send you your free return label.
for in-store returns:
- show up in person
- bring the items you would like to return
- receive your refund
for returns by mail:
- contact us, either by phone, or e-mail.
770-769-2220 / nxvinyl@gmail.com
- get your free return label
- ship it back in its original packaging
- once we receive your package, you will get an e-mail after 1-3 days confirming the return
if you would like to know the status of your return, shoot us an e-mail at nxvinly@gmail.com or call us 770-769-2220
returns may take upwards of 25 days to arrive at our facility.
like many online stores, return shipping has been the subject of abuse. nx vinyl has the right to reject your return under any circumstances, and may refuse future orders.